Shipping Policy

Our Comprehensive Shipping Policy

WE SHIP ONLY UNITED STATES


This Shipping Policy applies to all the products purchased on uscarbed.

uscarbed is committed to delivering the product in perfect condition at the address indicated by the customers on the checkout page.

In order to optimize delivery, we thank the customers for indicating an address in which the order can be delivered within normal business hours.

For security reasons, uscarbed will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.

SHIPPING COSTS & TAXES

  • Shipping Cost: Free shipping 
  • Tax: We don't collect taxes
  • Order Cut-off Time: 5:00 PM - (GMT -05:00) eastern standard time (New York)

DELIVERY TERMS:

We use UPS Shipping to deliver our products

SHIPPING & HANDLING TIMES

  • Average order handling time 1- 3 Business days  (Mon - Fri)
  • Average transit time: 1 - 7 Business days (Mon - Fri)

CUSTOMS AND IMPORT TAXES

Please note that any extra costs related to import/customs tax are the responsibility of the buyer. Please check your own states’ policy on importing goods, as we cannot provide this for you. 

SHIPMENT TRACKING

uscarbed provides the tracking numbers once they are available and the shipment has been made. Once the order is shipped, a notification will be sent to the email address you provided at the time of purchase. It will contain a tracking number so that you can trace your order to your door.

DELAYS

uscarbed is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Additionally, uscarbed is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays. Transit time does not include Saturday, Sunday, or Holidays.

UNDELIVERED PACKAGES

If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned to the corresponding post office and the customer must pick it up from there.

WRONG DELIVERY ADDRESS

uscarbed will not take charge, or make returns for lost or undelivered packages, for wrong shipping addresses, please be sure to provide correct and accurate shipping addresses, at the time of purchase.

SECURE DELIVERY ADDRESS

uscarbed recommends customers provide a secure delivery address, for example, your home or place of employment. uscarbed is not responsible for lost or stolen parcels. 

SHIPPING COMPLETED

Each delivery is considered completed from the moment in which uscarbed makes the product available to the buyer, which is materialized through the control system used by the courier company.

CONTACT INFORMATION

If you have questions or concerns about this Shipping Policy, please reach out to email us at

Address : 230 Grider St, Buffalo, NY 14215, United States

Phone : +1 (612) 326-9882

Email : info@uscarbed.com

Business Hours:Monday-Friday (8 am - 5 pm)


Get all the detailed information about our shipping process under this Shipping Policy. We aim to deliver not only the products but also exceptional service to satisfy our customers. The shipment of the purchased products is executed as soon as the payment process is successfully completed.


Understand our Shipping Policy to get a clear picture about the estimated shipping time, costs, and the areas we cater to. Depending on the location and weight of the package, the shipping costs may vary. The standard process time is 1-3 business days. Delivery time also depends on the location. Typically for domestic shipping, it takes around 3-5 business days, and for international shipping, it could take up to 2 weeks.


We operate with various courier services to ensure the delivery is done on time and safely. However, we have no control over their operational delays. We offer tracking services on all our products so that customers can track their packages. By staying informed about our Shipping Policy, making reliable online purchases becomes easier. If there are any changes in the policy, updates will be posted on this page.